RevScope.ai Privacy Policy

1. Information We Collect

We collect several categories of information from and about users of RevScope:

1.1 Information You Provide to Us:

Account Registration Data: When you sign up for RevScope, we collect information such as your name, email address, password, company or team name (if applicable), and any other information you provide on the registration form. We may also collect your contact information (like phone number) or job title if you choose to provide it.

Profile and Settings: You may optionally provide additional profile information (such as a photo, bio, preferred content topics, or social media handles) and set preferences (like content categories of interest or your brand voice and style guidelines) within the Platform.

Content and Submissions: We collect any content you intentionally input into the Service. This includes marketing content you draft or generate using our AI tools, posts or comments you write, scheduling details for content you plan to publish, and any feedback or notes you enter. For example, if you use RevScope to create a LinkedIn post, the text of that post (and any images you upload for it) are collected by us in order to facilitate editing and scheduling.

Customer Support and Communications: If you contact us for support or with questions (via email, chat, or other channels), we will collect the information you choose to share in those communications (such as your contact information and a description of the issue). We may also keep records of our correspondence.

Payment Information: If you subscribe to a paid plan, our third-party payment processor will collect your payment card details and billing information. We generally do not receive or store the full financial information (like full credit card numbers) on our servers. We do, however, keep records of your transactions (e.g., the fact that you subscribed, which plan, and payment amounts and dates) and certain limited billing details (such as the last 4 digits of your card, card type, expiration, and billing address) as needed for accounting and compliance purposes.

1.2 Information We Collect Automatically:

When you use RevScope (including our website and web application), we automatically collect certain information about your device and usage of the Service:

Usage Data: We collect information about how you interact with the Platform. This includes the features you use, pages or screens you visit, the content you view or search for, workflows you engage in, links you click on, and other actions within the Service. For example, we may log that you analyzed a particular LinkedIn post or used the YouTube content analysis feature.

Log and Device Data: Our servers automatically record information when you visit or use RevScope. This log data may include your IP address, browser type, operating system, referring/exit pages, date and time of access, and error logs. If you use our mobile or desktop app (if available), we might collect device identifiers, device type, and crash reports.

Cookies and Similar Technologies: We use cookies, beacons, and similar tracking technologies to collect web analytics information. Cookies are small text files placed on your device to remember your preferences and activity. They help us recognize you, customize your experience, and analyze usage of our site and Services. For example, we use cookies to keep you logged in to your account and to understand which features are most used. You can control cookies through your browser settings.

Analytics Data: We use internal and third-party analytics services (such as Google Analytics or similar) to collect information about site traffic and usage patterns. These services may use cookies and device IDs to provide reports and metrics that help us improve our Platform. The information gathered includes page views, session duration, user flows, and other aggregated data. This data is generally aggregated and does not directly identify individuals.

1.3 Information from Third-Party Integrations:

A core feature of RevScope is the ability to connect with third-party accounts and data sources to gather marketing performance data and to publish content. When you choose to integrate a third-party service, we may collect information from or through that service, as described below:

Social Media Accounts: If you connect your LinkedIn, YouTube, Instagram, or other social media accounts to RevScope, we will, with your permission, collect information from those accounts via their APIs. This may include your profile information on that service (such as account name, number of followers/subscribers), as well as content and related metrics. For example:

• LinkedIn: We may retrieve data about your LinkedIn posts (e.g., post content, impressions, likes, comments), your LinkedIn profile and activity (to the extent permitted by LinkedIn's API and your authorizations), and other engagement analytics, so that RevScope can analyze what content works best.
• YouTube: We may collect data about your YouTube channel or videos if connected – such as video titles, descriptions, view counts, like counts, comments, audience demographics (if provided by YouTube analytics), etc., in order to generate content insights and recommendations.
• Instagram: If Instagram integration is enabled (directly or via another tool), we might collect similar engagement data from your Instagram account (posts, likes, reach, etc.), subject to that platform's permissions.

CRM and Marketing Platforms: If you integrate a Customer Relationship Management (CRM) system or other marketing database (for example, via a provided integration in our Growth or Enterprise plan), we may collect relevant marketing data. This could include campaign names, leads or contacts (in hashed or de-identified form if possible), opportunity values, or pipeline metrics from your CRM, so that RevScope can correlate marketing content with downstream results. We will only pull data from your CRM that you grant access to.

Google Sheets and Other Data Sources: If you provide a link to a Google Sheet or upload a file with campaign data, we will collect the content of that file (e.g., rows and columns of your marketing metrics or budget data) in order to perform ROI analysis or other reporting for you. Similarly, any other data source you intentionally connect or upload (e.g., CSV files, analytics exports) will be collected and used for providing the Service to you.

Third-Party Authentication: When you connect external accounts (such as signing in with LinkedIn OAuth, or connecting YouTube), we may receive certain authentication tokens or keys that allow us to access those accounts on your behalf. We store and protect these tokens securely and use them only to perform the explicitly requested operations (like fetching your data or posting content you've approved).

Third-Party Content: If you ask RevScope to analyze content that isn't originally yours (for example, analyzing a competitor's public LinkedIn post via a link), we will retrieve whatever public data is available from that third-party source (post content, author, public engagement metrics) to perform the analysis. We treat this data similarly to your own content for purposes of analysis, but we do not associate it with your personal account beyond the context of your request.

1.4 Information from Other Sources:

On occasion, we may obtain information about you from other sources to the extent permitted by applicable law. For example, we might receive referral information if you were invited to RevScope by another user, or obtain supplemental business information from marketing partners or public databases (such as your business email or social media profiles) to help us better tailor our services or marketing offers to you. If you engage with our social media pages or posts, we might receive information about that interaction.

2. How We Use Your Information

We use the collected information for various purposes in operating, providing, and improving the RevScope Service. These purposes include:

2.1 Providing and Maintaining the Service:

First and foremost, we use your information to deliver the features and services you request. This includes using personal data to:

• Set up and manage your account (e.g., authenticating you at login, remembering your settings and preferences, and managing subscriptions).
• Enable the core functionality of RevScope, such as generating content suggestions, analyzing your posts and campaigns, scheduling and publishing content to third-party platforms at your direction, and displaying dashboards or reports of your marketing performance.
• Integrate with third-party services as instructed by you. For example, we use the tokens and data from connected accounts to fetch your latest metrics or to publish a post when you hit "schedule." We use any CRM or spreadsheet data you provide to compute analytics like ROI or pipeline contribution.
• Communicate with you about your use of the Service. This includes sending administrative or account-related messages such as confirmations, technical notices, updates, security alerts, and support/response messages when you contact us. (These are service-related and not marketing communications, so you may not opt out of these service communications.)

2.2 Improving and Developing the Platform:

We are constantly working to make RevScope smarter, faster, and more useful. To do that, we use information we collect to:

• Analyze and enhance product performance. We use usage data and feedback to understand how our users interact with RevScope. This helps us identify trends, usage patterns, and areas of the Platform that can be improved. For example, we might analyze that a certain feature is underutilized and gather insight into whether it needs better UX or documentation.
• Develop new features and tools. Insights from user data (especially aggregated analytics from across our user base) inform our development of new capabilities. For instance, if many users connect a certain type of data source, we may prioritize deeper integration with it.
• Train and refine our AI models and algorithms. By default, RevScope uses the content and data from users in an anonymized or aggregated manner to train our machine learning models and improve our AI algorithms. This might include using posts or campaign datasets (with personal identifiers removed) to teach our models to provide better suggestions or predictions. For example, we may analyze thousands of posts to help the AI understand which types of posts perform well.
• Conduct research and analytics. We may use data (often in aggregate form) to research market trends, user demographics, and marketing benchmarks. For instance, we might compile anonymized statistics like "average engagement rate for B2B posts" or "typical video drop-off time on YouTube" using data across many users. These insights help us provide context to users and may be used in our resources or marketing (without revealing any individual's data).
• Personalize your experience. We might use your usage history and preferences to tailor the Service to you. For example, we can prioritize content suggestions in your industry, or adjust the AI's tone to better match your established style, or recommend resources that align with your goals.

2.3 Safety, Security, and Compliance:

We use information to maintain the integrity of our Platform and to comply with legal obligations:

• Monitoring and preventing fraud and misuse. We keep an eye out for suspicious or malicious activity. Information like log data and user reports help us detect accounts that violate our Acceptable Use rules (for example, spammers or attempts to scrape data) so we can take action. We also may use automated systems to flag potential misuse of integrated third-party platforms (e.g., if someone tries to use RevScope to post prohibited content on LinkedIn).
• Enforcing our Terms and protecting our rights. We may use information as needed to enforce these Terms, our Terms of Use, and any other agreements, and to protect our rights, property, safety, or those of our users or others.
• Legal compliance. We may use or disclose information to comply with applicable laws, regulations, legal process, or government requests. For example, if we receive a valid subpoena or court order, we may be required to produce data. We also use data to meet accounting and tax obligations related to payments.

2.4 Communications and Marketing:

With your consent (where required by law) or as otherwise permitted, we may use your contact information to send you marketing communications about RevScope features, updates, promotional offers, events, or other information we think you might be interested in. You can opt out of these marketing communications at any time (see "Your Choices" below). We will not sell your email address or other contact information to third parties for their marketing purposes.

3. How We Share Your Information

We do not sell your personal information. We share your information with third parties only in limited circumstances as described below:

• Service Providers and Contractors: We engage third-party companies and individuals to perform services on our behalf (for example, web hosting, data storage, payment processing, email delivery, customer support tools, and analytics). These service providers have access to personal information only as needed to perform their functions for us and are obligated not to use it for other purposes. We require them to protect your data in a manner consistent with this policy.
• Third-Party Integrations (at Your Direction): When you connect a third-party platform to RevScope (like LinkedIn or YouTube), we will share information with that platform as necessary to facilitate the integration you requested. For example, if you schedule a post to LinkedIn via RevScope, we transmit that post content to LinkedIn to publish it. If you connect your CRM, we may send back or update certain data to your CRM as part of the integration features. The third-party services are governed by their own privacy policies.
• Business Transfers: If Yonavi Inc. is involved in a merger, acquisition, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. In such case, we will notify you via email or a notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.
• Legal Obligations and Protection: We may disclose your information if we believe it is necessary to comply with a legal obligation (such as a court order, subpoena, or regulatory requirement) or to protect the rights, property, or safety of Yonavi, our users, or the public. This includes exchanging information with other companies and organizations for fraud prevention and security purposes.
• With Your Consent: We may share your information in any other circumstance where you have given us explicit consent to do so.

4. Data Security and Retention

Security Measures: We take the security of your data seriously. We implement reasonable and appropriate technical, administrative, and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes using encryption for data in transit (HTTPS) and at rest where applicable, access controls to limit who can view data, secure development practices, and regular security reviews. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting your data, we will notify you as required by applicable law.

Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. For example, we will keep your account information as long as your account is active. If you delete your account, we will delete or anonymize most of your data, but we may retain certain information in backups or logs for a limited period, and we may keep some records for legal compliance (such as invoices or records needed to establish or defend legal claims). Usage data and logs may be kept for shorter periods (often a few months to a year) for analytics and security purposes, and then deleted or aggregated.

5. Your Rights and Choices

We strive to provide you with choices about the personal information you provide to us. The following are rights and options you may have (subject to applicable laws):

5.1 Access, Correction, and Deletion:

You have the right to access the personal information we hold about you. You can update or correct most of your information through your account settings in the Platform (e.g., updating your profile or preferences). If you wish to request a copy of your data or request deletion of your personal information from our systems, please contact us at privacy@revscope.ai. We will respond to such requests within a reasonable timeframe (or as required by law, typically within 30 days).

5.2 Opting Out of Marketing Communications:

If you receive marketing emails from us, you can opt out at any time by clicking the "unsubscribe" link in those emails. You may also update your email preferences in your account settings or by contacting us. Please note that opting out of marketing communications does not mean you will stop receiving transactional or service-related messages (such as account confirmations, password resets, or security notices).

5.3 Opting Out of AI Training:

By default, we may use your anonymized content data to improve our AI, as noted above. If you do not wish for your data to be used for training our models, you can opt out by contacting us at privacy@revscope.ai (or using an opt-out toggle if we provide one in the Platform). We will honor such requests, though please understand that opting out may not affect models already trained prior to your opt-out. Enterprise customers can negotiate AI training terms as part of their custom agreements.

5.4 Cookies and Tracking:

Most web browsers allow you to control cookies through settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. If you disable cookies, some features of the Service may not work properly.

5.5 Managing Connected Accounts:

If you have connected third-party accounts (like LinkedIn or YouTube) to RevScope, you can disconnect them at any time through the RevScope settings or by revoking the app's access through the third-party platform's settings. Disconnecting an account will stop us from collecting new data from that account, but it will not automatically delete data we already collected.

6. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA). These rights include the right to know what personal information we collect, use, disclose, and sell; the right to request deletion of your personal information; and the right to opt out of the "sale" of personal information. We do not "sell" personal information in the traditional sense (i.e., we do not exchange it for money), nor do we share it for cross-context behavioral advertising. However, you may still exercise these rights by contacting us at privacy@revscope.ai.

7. International Data Transfers

RevScope is operated by Yonavi Inc. in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States, where our servers are located. By using RevScope, you consent to this transfer. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable law, including, if necessary, entering into data processing agreements or utilizing Standard Contractual Clauses for cross-border data transfers.

8. Children's Privacy

RevScope is not intended for use by children or minors under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age (and in some jurisdictions, under 16 years of age without parental consent, in compliance with laws like the Children's Online Privacy Protection Act (COPPA) and GDPR). If you are under 18, you should not create an account or provide personal information on our Platform.

If we become aware that we have inadvertently collected personal data from a child under the applicable age without verification of parental consent, we will take steps to delete that information promptly. If you are a parent or guardian and believe that your child under 18 (or under the age of majority in your region) has provided us with personal information, please contact us so that we can delete the account and any related information.

9. Third-Party Links and Services

Our website or Platform may contain links to third-party websites, products, or services (for example, a link to our blog or to an article on another site) for your convenience or information. Additionally, portions of our Service might utilize or interact with third-party services as described (like social networks or CRMs you integrate). This Privacy Policy does not cover third-party websites or services. Those have their own privacy policies and we encourage you to read them.

If you click on a link to a third-party website, you will be taken to a site we do not control. We have no responsibility or liability for the content, privacy policies, or practices of any third-party sites or services.

If you choose to share information from RevScope externally (for example, exporting a report to another service or sharing an insight on social media), the information you share will be governed by that third party's policies once it leaves our Platform.

Social media widgets or single sign-on features on our site (like a "Sign in with LinkedIn" button) may collect your IP address and set a cookie to enable the feature to function properly. These features are governed by the privacy policy of the company providing them (e.g., LinkedIn's Privacy Policy).

We are not responsible for the privacy or security practices of other companies. If you have questions about how these third parties handle your data, please review their privacy statements.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this Policy. If changes are significant, we may also provide more prominent notice or seek your consent as required by law – for example, by adding a notice on the homepage, within the Platform, or sending you an email notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of RevScope after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms.

If you do not agree with any updates to the Policy, you should cease using the Service and you may request that we delete your account and data as per Section 5.1.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please do not hesitate to contact us:

Yonavi Inc. – Privacy Team
3001 Bishop Drive, Suite 300
San Ramon, California 94583, USA
Email: privacy@revscope.ai or legal@yonavi.us

We will address your inquiry as soon as possible and within any timeframes required by law.

Thank you for trusting RevScope.ai with your marketing journey. We are committed to protecting your privacy and ensuring the security of your data as you leverage our platform to grow your brand and pipeline.